Taxonomies, Content Management and more … the KM lever of the future? (KL-TXCM)

In the knowledge intensive and increasingly electronic based environment we operate in more and more organisations are realising the importance of creating more effective knowledge sharing platforms and enhanced Content Management strategies. A sound content framework and information and knowledge architecture provides the underlying structure that enables an organisation to effectively create, manage, and deliver content that adds value to business goals … And by developing and integrating a well-built Taxonomy into its Content Management strategy an enterprise can improve knowledge and information identification, discovery and delivery …  And in the process organisational innovation and success will be promoted.

This course addresses the interrelationship among Information and Knowledge Management architectures, content management and the application of taxonomies. It further outlines the detailed steps required to develop a taxonomy that will integrate with enterprise needs and context. Attendees will learn how to create the right enterprise taxonomy with the right blend of formal taxonomy structure, browsing structures, and faceted principles. It includes discovering the organization’s knowledge domains, assessing user’s needs and information behaviours, and integrates this with business processes to ensure a taxonomy model that will support the diverse applications of an enterprise-wide taxonomy.

Download printable course brochure here (pdf): KL-TXCM

Date and Venue

26 – 28 October 2010

Gauteng

Course fees and duration:

3 day Course

All fees are per person, excluding VAT. Multiple registrations from one organisation are eligible for a 7.5% discount. All fees must be paid before the commencement of the course, unless previous arrangements otherwise have been made. A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to commencement of the course.

Outcomes

At the end of the course participants should:

  • Understand the meaning of and relationship between Knowledge Management  Architectures, Content Management and Taxonomies
  • Be able to distinguish between knowledge, information and user architectures
  • Be able to develop a Content Management strategy
  • Be able to develop and apply a taxonomy within an organisational context
  • Understand taxonomy governance, metrics and evaluation
  • Know the basics of  taxonomy software
  • Understand the importance of tagging and its implementation in the web environment
  • Understand auto-categorization techniques

Certification

Knowledge Leadership will issue a certificate of attendance

Facilitators

  • Dr J Gretchen Smith
  • Retha Prinsloo

Further Enquiries

Gretchen Smith
Cell: 082 411 4944
E-mail: gretchen@knowlead.co.za
.
Ben Fouché
Tel: 021 8545480
Cell: 083 2916671
E-mail: bf@knowlead.co.za

Registration

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  1. Payment must be made before the commencement of the course. Special arrangement must be made for later payment. In this case an order number must be provided at least one week before the commencement of the course.
  2. Due to the interactive nature of the course, only a limited number of participants can be accommodated.
  3. Upon receipt of a completed registration form your registration will be confirmed by fax or email.
  4. The course fees include teas, lunches, and the cost of hand-out materials, but not accommodation.
  5. A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to the commencement of the course.
  6. Applicants whose reservations have been confirmed by the course organisers, but who do not attend the course and have not formally cancelled at least seven working days before the course, will be liable for the full course fees in their personal capacity.
  7. Should it be impossible to hold the course at the designated dates as a result of unavoidable circumstances such as natural disaster, disruption due to civil unrest, or serious illness of key presenters, the course fees will be refunded and the course rescheduled. Should this happen the applicant hereby agrees to exempt the organisers from any other direct or indirect costs and inconvenience other than course fees paid.
  8. In the unlikely event of a dispute between the organisers and the course participant, the parties agree to resolve the matter by arbitration under the guidance of a mutually acceptable arbitrator appointed by the Arbitration Foundation of Southern Africa. The liability of the parties to the arbitration will be limited to the amount of the course fees.