Programme in Knowledge Management (KL-PIKM)
This programme will provide an overview of the field of knowledge management (KM) and introduce participants to the value of knowledge and information. It will show participants how corporate knowledge can be harnessed to benefit all concerned – both the organisation and its employees. This programme will offer participants the opportunity to examine the various processes and strategies that can be used to turn an organisation’s intellectual and knowledge assets – both recorded information (contained within and outside the organization) and the ‘know-how’ of its members – into greater productivity, new value, and increased competitiveness.
This programme will examine how Knowledge Management can create strategic advantage in an organisation; the importance of knowledge networking and the relationship between leadership and knowledge roles. It will outline how organisations can best leverage their intellectual capital and how they can apply appropriate information and communication technologies (ICT’s) to assist in the effective identification, retrieval, exchange and dissemination of all forms of knowledge to support organisational objectives.
Dates and Venues:
University of Stellenbosch Business School
18 – 22 October 2010
Fees:
R 10 800.00 p.p. Fees include programme fees, programme material, lunch and refreshments, and are payable before the commencement of the programme.
Payment policy
A 50% cancellation fee is payable if the participant cancels later than one week prior to the commencement of the programme.
Who should attend?
This programme is designed for managers, professional specialists, entrepreneurs and knowledge workers in general who engage or wish to engage with knowledge to enhance all functions, activities and outcomes of their organisation.
It will be assumed that participants comply with the following requirements:
- English language competence at NQF level 4.
- Sufficient ability to read and comprehend learning material, write assignments and follow/participate in discussions on management issues.
Course Outcomes
At the end of the course participants should be able to:
- Appreciate how leveraging knowledge and information can create competitive advantage and add value for an organisation.
- Understand the strategic importance of both tacit and explicit knowledge
- Apply personal knowledge management skills
- Understand the relationship between knowledge management and various business processes.
- Understand the dynamics of human communication and facilitate knowledge networking
- Understand the relationship between knowledge roles and leadership
- Understand the basics of how to assess knowledge and information needs and conduct an information and knowledge audit
- Understand the application of information and communication technologies in knowledge management
- Participate in the development, implementation and assessment of a knowledge management strategy and knowledge management processes in an organisation.
Course Topics
The following themes will be covered:
- The principles and foundations of knowledge management
- The learning organisation, organisational culture, and creating strategic advantage
- Implementing knowledge management processes
- Knowledge strategy development
- Building a collaborative environment through knowledge networking, interconnectivity and communities of practice
- Tools and processes to identify and assess (audit) knowledge needs and practices and to map the knowledge and information landscape
- The relationship between knowledge management and various business processes, i.e. change management, project management, business process management and innovation
- Knowledge modelling and content management
- The application of appropriate information and communications technology in knowledge management.
Facilitation:
The programme will be facilitated through the following learning activities: .
- Facilitation sessions
- Case study analysis and discussion
- Group discussions and exercises
- Group and individual project work
Assessment:
Attendance of the formal sessions.
Active participation in class exercises and discussion (a 50% pass mark for such participation is required).
Producing both individual and group examination projects (a 50% pass mark is required).
Certification:
This course is presented by Knowledge Leadership Associates in association with the USB Executive Development Ltd. A certificate is awarded by the University of Stellenbosch to participants who have met all assessment requirements and have successfully completed the course.
Past participants’ comments
” This programme provides both strategic and tactical approaches one can employ in daily operations.”
Pelo Magwentshu, Office of the Premier (Eastern Cape), Manager Innovation and Knowledge Management (Knowledge Management Programme 2009)
“Great, well structured course covering all the basic principles.”
Kaashiefa Johnson, USB-ED, Programme Manager (Knowledge Management Programme 2009)
” Excellent programme – I have reinforced my KM knowledge and can now complete my masters thesis in Knowledge Management. I highly recommend the course!”
Terry van Graan, Chevron SA, Project Manager (Knowledge Management Programme 2009)
Facilitators
Dr Ben Fouché
Dr J Gretchen Smith
Further Enquiries
Dr Ben Fouché
Phone: +27 21 8545480
Mobile: +27 83 2916671
Mail: bf@knowlead.co.za
Registration
Should you be interested in attending the course, please send an email to either bf@knowlead.co.za to request an application form. Alternatively you can fill out the form below and we will send you the required documentation.