Knowledge Management Strategy, Implementation and Knowledge Networking (KL-KMSI)
“If one accepts the premise that knowledge is the (or at least one of the) most strategic resources of a firm, then a firm’s business strategy should reflect the role of knowledge in helping the firm to compete”, Zack
Many Knowledge Management initiatives have failed because of inadequate planning and the use of ineffective implementation strategies.
“The positive development of a society in the absence of creative, independently thinking, critical individuals is as inconceivable as the development of an individual in the absence of the stimulus of the community”, Einstein
Knowledge exchange and collaboration are important factors that stimulate innovation and invigorate the performance levels of individuals. Knowledge networking has become a powerful strategic business tool, particularly in the current economic and Web 2.0 environment.
This 5-day course has been designed to provide participants with a comprehensive overview of some of the most important aspects of Knowledge Management (KM): developing an effective KM Strategy and Implementation plan; and the importance of knowledge networking and the techniques to stimulate knowledge sharing and a collaborative work environment. These components are preceded by an introductory foundation component that provides attendees with a good understanding of the underlying principles of KM.
Download a printable course brochure here (pdf): KL-KMSI
Dates and Venue:
Gauteng
7 – 9 September 2010
Cape Town
11 – 15 October 2010
DURATION:
The diagram below indicates how the full programme can be broken into individual workshops: Participants can enrol for the entire course, only the workshop on KM Strategy and Implementation together with the Foundation course, or only the workshop on Knowledge Networking together with the Foundation course. Participants cannot enrol only for the one-day Foundation course.
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Fees
| Course | Fees for Course in South Africa | Fees for Course in Botswana |
| 1. Foundations Course + Step by Step Guide to Knowledge Management |
R5 430.00 |
BWP 5 430.00 |
| 2. Foundations Course + Knowledge Networking |
R 5 430.00 |
BWP 5 430.00 |
| 3. Full Course (5 Days) |
R8 250.00 |
BWP 8 250.00 |
| See Course Exemption tab below for Details of Rebate |
R 1 450.00 |
BWP 1450.00 |
All fees are per person, excluding VAT. Multiple registrations from one organisation are eligible for a 7.5% discount. All fees must be paid before the commencement of the course, unless previous arrangements otherwise have been made. A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to commencement of the course.
This module provides the foundation for the two specialist modules of the 5-day programme. It introduces participants to the fundamentals of Knowledge Management (KM) and outlines how it is practised in both private and public sector organisations. You will learn how KM can turn the intellectual and knowledge assets of your organisation into greater value and how it stimulates innovation, enhances problem solving capabilities, and ensures greater efficiency, productivity, service delivery and competitiveness.
Outcomes
At the end of this module participants should be able to:
- Understand the principles and fundamentals of KM
- Discern which KM processes and building blocks could best be applied to their work situation
- Understand how to leverage knowledge to the benefit of their organisations
Step-by-Step Guide to Knowledge Management Strategy and Implementation
Many knowledge management initiatives have failed because of inadequate planning and the use of ineffective implementation strategies. This course will help you avoid such pitfalls and show you how to develop a well structured KM implementation strategy and techniques to measure your KM performance.
The course will focus on practical techniques that can be used to develop a working KM programme with clear deliverables. The critical factors, processes, procedures, and strategy to effectively manage KM will be provided and we will instruct delegates in the basic steps to take to implement Knowledge Management (KM) in their organisations.
Outcomes
At the end of this module participants should be able to:
- Outline KM design parameters and an implementation blueprint
- Design
- Execute the crucial KM implementation steps and stages
- Be able to scope the KM environment
- Be able to integrate your KM Strategy and Policy with that of your organisation
- Be able to Measure the effectiveness of you KM programme
- Be able to create a KM Implementation Roadmap
Knowledge Networking: Social Network Analysis, Communities of Practice & Social media
“knowledge flows along existing pathways in organisations. If we want to understand how to improve the flow of knowledge, we need to understand those pathways.” Prusak
Knowledge exchange and collaboration are important factors that stimulate innovation and invigorate the performance levels of individuals. The knowledge pool of organisations grows and is strengthened if employees are encouraged to share knowledge. Knowledge networking has thus become a powerful strategic business tool, particularly in the current economic and Web 2.0 environment.
We introduce participants to the various techniques that can be used to create and maintain knowledge networks and a collaborative environment. We specifically instruct participants in the creation of Communities of Practice (COP’s), how to conduct a Social Network Analysis (SNA), the use Web 2.0 applications and the benefits of such practices.
Outcomes
At the end of this module participants should be able to:
- Understand the importance of knowledge networking and collaboration and how this can enhance the business of your organisation
- Be able to select the best networking model for your organisation
- Understand the dynamics of Communities of Practice, how set them up and maintain them
- Understand when to conduct a Social Network Analysis, how to execute the SNA and how to derive benefit from the exercise
- How to use Web 2.0 applications as knowledge exchange enablers
Details of Rebate:
Attendees can request an exemption from the Foundation Course and qualify for a course rebate if anyone of the following applies:
- Previous attendance of Knowledge Management Courses
- Working experience in Knowledge Management
Exemption from the foundation course is determined by the Facilitators of the course
Attendees who obtain exemption will be given a course price rebate of R 1450.00 / BWP 1450.00
Please apply for exemption on your registration form below
Rebate Course Prices
| Course | Fees for Course in South Africa | Fees for Course in Botswana |
| 1. Step by Step Guide to Knowledge Management (2 Days) |
R 3 980.00 |
BWP 3980.00 |
| 2. Knowledge Networking (2 Days) |
R 3 980.00 |
BWP 3 980.00 |
| 3. Full Course (4 Days) |
R 6 800.00 |
BWP 6 800.00 |
Certification
After completion of the course all participants receive a certificate of attendance from Knowledge Leadership Associates.
Facilitators
- Dr Gretchen Smith
- Dr Ben Fouché
Further Enquiries
If you have any other questions regarding course content, accommodation or administrative matters please contact: Gretchen Smith Cell: 082 411 4944 Mail: gretchen@knowlead.co.za . Ben Fouche Cell: 083 291 6671 Email: bf@knowlead.co.zacforms contact form by delicious:days
- Payment must be made before the commencement of the course. Special arrangement must be made for later payment. In this case an order number must be provided at least one week before the commencement of the course.
- Due to the interactive nature of the course, only a limited number of participants can be accommodated.
- Upon receipt of a completed registration form your registration will be confirmed by fax or email.
- The course fees include teas, lunches, and the cost of hand-out materials, but not accommodation.
- A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to the commencement of the course.
- Applicants whose reservations have been confirmed by the course organisers, but who do not attend the course and have not formally cancelled at least seven working days before the course, will be liable for the full course fees in their personal capacity.
- Should it be impossible to hold the course at the designated dates as a result of unavoidable circumstances such as natural disaster, disruption due to civil unrest, or serious illness of key presenters, the course fees will be refunded and the course rescheduled. Should this happen the applicant hereby agrees to exempt the organisers from any other direct or indirect costs and inconvenience other than course fees paid.
- In the unlikely event of a dispute between the organisers and the course participant, the parties agree to resolve the matter by arbitration under the guidance of a mutually acceptable arbitrator appointed by the Arbitration Foundation of Southern Africa. The liability of the parties to the arbitration will be limited to the amount of the course fees.