Leveraging Organisational Knowledge: The Basics of Knowledge Management (KL-KMOK)

This 3 day course provides a solid foundation to the practice of Knowledge Management (KM) in both private and public sector organisations. You will learn how KM stimulates knowledge exchange and use, and how it can turn the intellectual and knowledge assets of your organisation into greater value. You will be shown how KM stimulates innovation, enhances problem solving capabilities, and ensures greater efficiency, productivity, service delivery and competitiveness.  

Download printable course brochure here (pdf): KL-KMOK 

Dates and Venues:

To be announced

Fees:

 3 day Course: R 5 430.00

All fees are per person, excluding VAT. Multiple registrations from one organisation are eligible for a 7.5% discount. All fees must be paid before the commencement of the course, unless previous arrangements otherwise have been made. A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to commencement of the course.  

What will you learn?

At the end of the course you should: 

  • Understand how to create strategic advantage from KM processes
  • Know which KM building blocks could best be applied to your work situation
  • Be able to develop a basic Knowledge Management strategy
  • Understand the value of human networks and know how to set up a Community of Practice
  • Understand the basics of knowledge discovery and creating an information repository and expertise database
  • Understand how to apply ICTs (information communication technologies) in your KM programme

Topics that will be covered

  • The principles and value of Knowledge Management (KM)
  • Creating a learning organisation and leveraging human competencies / expertise
  • Knowledge Management strategy development
  • Building a collaborative environment through knowledge networking
  • Creating an organisational memory, both in its explicit, recorded format and by providing access to expertise
  • Applying Information Communication Technologies  in KM

Certification

Knowledge Leadership will issue a certificate of attendance for all courses.  

Facilitators

Dr Ben Fouché  

Dr J Gretchen Smith  

Further Enquiries

Ben Fouché
Tel: 021 8545480
Cell: 083 2916671
E-mail: bf@knowlead.co.za
.
Gretchen Smith
Cell: 082 411 4944
E-mail: gretchen@knowlead.co.za

Registration

Registration Form:
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  1. Payment must be made before the commencement of the course. Special arrangement must be made for later payment. In this case an order number must be provided at least one week before the commencement of the course.
  2. Due to the interactive nature of the course, only a limited number of participants can be accommodated.
  3. Upon receipt of a completed registration form your registration will be confirmed by fax or email.
  4. The course fees include teas, lunches, and the cost of hand-out materials, but not accommodation.
  5. A cancellation fee of 25% of the course fees will be levied for cancellations made less than 10 working days prior to the commencement of the course.
  6. Applicants whose reservations have been confirmed by the course organisers, but who do not attend the course and have not formally cancelled at least seven working days before the course, will be liable for the full course fees in their personal capacity.
  7. Should it be impossible to hold the course at the designated dates as a result of unavoidable circumstances such as natural disaster, disruption due to civil unrest, or serious illness of key presenters, the course fees will be refunded and the course rescheduled. Should this happen the applicant hereby agrees to exempt the organisers from any other direct or indirect costs and inconvenience other than course fees paid.
  8. In the unlikely event of a dispute between the organisers and the course participant, the parties agree to resolve the matter by arbitration under the guidance of a mutually acceptable arbitrator appointed by the Arbitration Foundation of Southern Africa. The liability of the parties to the arbitration will be limited to the amount of the course fees.